This Pre-Order Policy explains how pre-orders work for products sold through the Wacky Rogues online store. Pre-orders allow customers to reserve products before they are manufactured or released.
A pre-order is an order placed for a product that has not yet been released or shipped. Pre-orders allow customers to secure items from limited production runs.
When placing a pre-order, payment may be required at the time of purchase. In some cases we may offer:
Payment terms will be clearly displayed during checkout.
Pre-order products typically require manufacturing time before shipping. Estimated shipping dates are provided as guidance only. Delays may occur due to:
We will notify customers if significant delays occur.
Customers may request modifications to pre-orders before items ship. Changes may include address updates or order cancellations (subject to conditions). Requests should be submitted through our contact email.
Pre-orders may be cancelled before shipping depending on the stage of production. If cancellation is permitted, refunds will be issued to the original payment method. Certain limited-run or made-to-order products may not be eligible for cancellation once production begins.
Because pre-order products are produced after ordering, final items may vary slightly from preview images or prototypes. Minor variations may include colour differences, material changes, or small design adjustments. These changes may occur during manufacturing or quality control.
Once pre-order products are manufactured and ready, they will be shipped according to our Shipping Policy. Customers will receive tracking information when orders ship.
For questions about pre-orders, please contact:
Bird Ball Ventures
Email: orders@wackyrogues.com