Last updated: March 2026

Our online store is currently preparing for launch. The following outlines our general returns approach once the store becomes available.

Eligibility for Returns

Customers may request a return if:

  • The product arrives damaged
  • The wrong product was delivered
  • The item has a manufacturing defect

Return Timeframe

Return requests must be submitted within 14 days of receiving the product.

Condition of Returned Items

Returned items must be:

  • Unused
  • In original condition
  • In original packaging where possible

Refund Processing

Once a return is approved and the item is received, refunds will be processed to the original payment method. Processing times may vary depending on the payment provider.

Exchanges

Where possible, defective items may be replaced with the same product rather than refunded.

Contact

For return requests, please contact:

orders@wackyrogues.com