Wacky Rogues FAQ

Our first collection is launching in July 2026. Join the mailing list to be the first to know when the shop opens and get early access to the launch.

Join the Wacky Rogues mailing list. Subscribers will receive launch announcements, early access information, and product drop updates before general release.

Pre-order details will be announced closer to launch. Join the mailing list to get first notice of any pre-order availability and launch updates.

The best way to get notified is to join the mailing list. We will send a launch announcement to all subscribers when the shop goes live.

Payment method details will be confirmed when the shop launches. We aim to support major payment methods for a smooth checkout experience. See our Payments Policy for more information.

Returns are accepted if a product arrives damaged, the wrong item was delivered, or there is a manufacturing defect. Return requests must be submitted within 14 days of receiving your order. See our Returns Policy for full details.

If your order arrives damaged, please contact us at orders@wackyrogues.com with photos of the damage. We will review the issue and offer a replacement or refund in line with our Returns Policy.

Once a return is approved and the item is received, refunds are processed to the original payment method. Processing times may vary depending on your payment provider. See our Returns Policy for full details.

The first launch will feature four original Wacky Rogues characters - Dumpling Duck, Milk T-Rex, Shadow Paw, and Snapback Turtle - available in both 25cm plush and 10cm plush keychain formats.

The 25cm plush is a statement collectible - designed for display, gifting, and serious collector shelves. The 10cm plush keychain is a portable collectible format, designed to go wherever you go - bag, keys, backpack, or beyond.

Wacky Rogues products are made with 5mm high-quality plush, filled with PP cotton, and finished with metal alloy hardware on keychain versions.

Yes. Wacky Rogues is designed as an expanding universe. Future releases, new characters, and additional formats are planned as the brand grows. Join the mailing list to be first to hear about new drops and announcements.

Some future releases and collaborations may be limited. Launch details will be announced through our official channels. Sign up to the mailing list to make sure you don't miss out.

Shipping details will be confirmed closer to launch. Join the mailing list for updates on shipping regions, costs, and timelines. See our Shipping Policy for more information.

Wacky Rogues is based in Hong Kong. Shipping origin and logistics details will be confirmed at launch.

Estimated delivery timeframes will be shown at checkout once the shop launches. Times will vary depending on your location and the selected shipping method.

Shipping costs will be calculated at checkout based on your destination and selected shipping method. Details will be confirmed when the shop opens.

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer. We recommend checking your local customs requirements before ordering.

Spot clean or gently hand wash only. Do not bleach. Do not tumble dry. Do not iron. Do not dry clean. Air dry naturally and avoid prolonged soaking or high heat.

Wacky Rogues products are suitable for ages 3+. They are not suitable for children under 3 years due to small parts or accessories on some items. See our Product Safety & Use Policy for full details.

Wacky Rogues is an original Hong Kong collectible plush brand created and founded by Jeremy Lewis. It is part of Bird Ball Ventures. The first collection features four original characters available in two collectible formats - 25cm plush and 10cm plush keychains.

Yes. Wacky Rogues is an original Hong Kong collectible plush brand created and founded by Jeremy Lewis. It is part of Bird Ball Ventures. All characters and artwork are original designs.

Wacky Rogues was created and founded by Jeremy Lewis and is part of Bird Ball Ventures, based in Hong Kong. All characters and artwork are original designs created exclusively for the brand.

Yes. All Wacky Rogues characters, artwork, and designs are original intellectual property created exclusively for the brand. Wacky Rogues does not use licensed or derivative characters.

Yes. Wacky Rogues characters are designed to be giftable - each with a distinct personality and bold design that makes them memorable. The 25cm plush makes a great shelf gift, while the 10cm keychain is perfect for a more portable treat.

Wacky Rogues products are suitable for ages 3+. They are not suitable for children under 3 years due to small parts or accessories on some items. Both the 25cm plush and 10cm keychain formats make strong gifts for collectors and character fans of all ages.

Yes. The first collection features all four original rogues - Dumpling Duck, Milk T-Rex, Shadow Paw, and Snapback Turtle - each available in both 25cm plush and 10cm keychain format, so you can build a complete set.

Wacky Rogues characters have strong personalities, bold visual design, and a collectible quality that makes them stand out. Whether you're gifting to a plush collector, a character fan, or someone who loves something a bit different - there's a Rogue for everyone.

Yes. We welcome enquiries from retailers, distributors, and brands interested in stocking or collaborating with Wacky Rogues. Please use the contact page for retail, licensing, collaboration, or partnership enquiries.

Yes, we welcome retail enquiries. Please reach out via collab@wackyrogues.com with information about your store. We're open to discussions about wholesale, distribution, and retail partnerships.

We are open to brand collaborations and licensing discussions. Please contact us at collab@wackyrogues.com with your proposal.

Use our contact page for general enquiries, or email us directly at info@wackyrogues.com.

You can follow us on Instagram @wackyrogues, YouTube @wackyrogues, and Facebook @wackyrogues. Sign up to the mailing list for launch updates and future drops sent directly to your inbox.